Privacy Policy
PRIVACY STATEMENT
Your privacy is important to us.
COLLECTION OF YOUR INFORMATION
BISBY may collect personal information in connection with your use or purchase of BISBY products and services, including the following interactions listed below:
- Placing an order via our website
- Returning or exchanging a product
- Inquiries via customer service about products or services
- Creating an online account/profile/rewards program membership
- Subscribing to our emails
- Entering a contest or giveaway
- Participating in a marketing survey, promotion, or event
- Participating in social media ratings, reviews, and Instagram stories
BISBY automatically collects personal information when you access our website and/or use our services. Types of information we collect can include:
- Device information, such as browser type, hardware model, operating system version, IP address, unique device identifiers, and language settings
- Information about your activity on our website, such as access times, pages viewed, routes by which you access these pages, and your use of any hyperlinks available
- Information about your purchase or transactions with us, including records of products or services you have purchased, returned, exchanged, gifted, or are considering purchasing from us
- Information collected via cookies and other tracking technologies, including information about your browsing behavior, purchase behavior, and other engagement with our website and services
We may collection personal information about you from other sources such as:
- Other companies when we offer joint promotions and marketing campaigns
- Other customers who provide information about you, mostly when sending a gift or utilizing our refer-a-friend rewards program
- Advertising networks and cooperatives, demographic companies, analytics companies, data hygiene and append companies and market research companies
We use your personal information to provide you with the best possible shopping / customer experience. Specifically, your information is used to:
- Provide our products and services, complete transactions or returns/exchanges, and any other needed actions to continue our business relationship with you
- Communicate with you about promotions, products, services, contests and other information, unless you opt out of such communications by contacting our Customer Service team or clicking the unsubscribe link at the bottom of any BISBY emails
- Administer and fulfill contests and promotions
- Identify, report, and repair errors that impair the function and/or quality of our services
- Analyze trends and statistics, learn more about your shopping preferences and your interaction with our website to improve your shopping experience
- Detect, investigate, and prevent security incidents and protect against malicious, deceptive, fraudulent, or illegal activity
- Respond to your comments, questions, and requested via Customer Service
- Personalize and improve our website and promotions to match your profiles or interests
We may share your personal information for the purposes described below:
- With our Affiliated Companies for the purposes described in "Use of Personal Information" section above
- With Service Providers who perform services on our behalf, such as sending communications to customers, conducting surveys, processing payments, conducting analytics, providing logistics services, etc. We contractually restrict these service providers from making any other use or disclose of your information
- With our Partners during joint marketing promotions or programs
- With other Entities for Marketing Purposes. We may share your name, postal address, and shopping history with like-minded organizations whose privacy policies meet the Direct Marketing Association's privacy standards, for their direct mail marketing purposes. From time to time, we may establish a business relationship with other persons or entities whom we believe are trustworthy and rent, exchange, share and/or cross-reference information, such as contact or demographic information, and purchase history.
- With Corporate Transactions your personal information may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving BISBY.
- With Individuals involved in Legal Proceedings and Law Enforcement Authorities to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of BISBY.
- With your consent when choosing to participate in certain features or services, like writing a product review.
- We share personal information with third party marketing partners for commercial purposes
COOKIES
Like many websites, BISBY utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided BISBY with personal information.
Cookies help BISBY to improve the Sites and Services, and to deliver more personalized service by enabling BISBY to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services.
Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting BISBY's cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.
THIRD PARTY ANALYTICS & TRACKING
BISBY uses automated devices and applications provided by third parties, such as Google Analytics & Klaviyo to evaluate usage of our Sites and Services.
BISBY collects transactional information and browse behavior on our website. BISBY may use such information to offer you recommendations for products and services that are relevant to your interests. BISBY uses the services of trusted third parties to offer you meaningful recommendations during the online experience. BISBY shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
BISBY also works with trusted third parties that use tracking technologies to serve advertisements on our behalf across the Internet. These companies may use cookies and tracking pixels to collect non-personally identifiable information such as items viewed, items added to your shopping cart and items purchased during your visits to our website in order to help show advertisements on other websites likely to be of interest to you.
We reserve the right, in our sole discretion, to modify, update, add to, discontinue, remove or otherwise change any portion of this privacy policy, in whole or in part, at any time. when we amend this privacy policy, we will revise the “last updated” date located at the top of this privacy policy. For changes to this privacy policy that we consider to be material, we will place a notice on www.bisbykids.com by revising the link on the home page to read as “updated privacy policy” for a reasonable amount of time. If you provide information to us or access or use the site in any way after this privacy policy has been changed, you will be deemed to have unconditionally consented and agreed to such changes. The most current version of this privacy policy will be available on the site and will supersede all previous versions of this privacy policy.
QUESTIONS AND CONTACT INFORMATION
You may opt out of having your personal information shared with third parties for direct marketing purposes by contacting us at hello@bisbykids.com
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@bisbykids.com or by mail at
BISBY
[Re: Privacy Compliance Officer]
124 Venture Court, Suite 1 Lexington Kentucky US 40511