CUSTOMER RELATIONS SPECIALIST
We are seeking an enthusiastic, self-motivated individual to offer administrative support to the office as well as support to our sweet customers. This position will include data entry, assistance via phone & email with online and wholesale customers, & care for in-person outlet shoppers. This is a full time position & applicants must be local to the Lexington, KY area.
Job Responsibilities:
-
Respond to customer service inquiries via phone, email, Facebook, & Instagram
-
Record customer feedback on products
-
Process returns and exchanges
-
Manage the Outlet Shop
-
Create promo codes
-
Be aware of upcoming promotions
-
Assist with photoshoot organization
-
Manage and process dropship orders
Wanted Skills:
-
Ability to multitask
-
Strong communicator (oral and written)
-
'Teamwork makes the dream work' mentality
If interested, please submit resume and portfolio for consideration
via email at hello@bisbykids.com
If you're interested in working with us, we'd love to hear from you!
